The Traits of a High Reliable Organization HRO

Dingee, Andrew (ADE)

OnePetro 

Abstract

Learning is a "linear process" for workers. It includes studying and understanding basic systems, normal procedures, and emergency procedures in an operational setting. Therefore, they must be developed for the frontline worker, from the frontline worker's perspective and in their words. Step by step procedures will describe the operation of equipment and the interaction of co-workers in the operational context without leaving the frontline worker any questions or assumptions - it is written with concept of operational-need-to-know. Once completed, they will capture the optimum efficient processes and improve your safety management system.

By borrowing best practices from the airline industry several oil and gas companies have been able to implement a system that prevents and traps human error. My presentation will share with your audience that the foundation to safety and efficiency is the creation of standard work for operators and contractors. Standard work that delivers quality work based on the development of procedures and checklists that work in harmony on the rig floor. We will highlight our success measured by the increased efficiency in fracking by over 300%, a reduction in crane incidents by 50% and the reduction of fatal control of work errors. All through the development of a standardization department which became the center for excellence for the operator and the contractor.

Standardization regarding operational procedures are still a new concept within the industry. Our team has produced tangible results which will be shared with the SPE membership in order to demonstrate the effectiveness of standardization and the increased safety and efficiency from it.