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In process industries, major accidents can result in numerous severe injuries or fatalities. This study reviews the broken human factors and barriers leading to these events and highlights key aspects of a technological-risk-assessment processes. Considering most of the rigs deal with human-machine interface systems, the role of human factors is at the heart of any successful operation. Eye-tracking technology can be useful in real-time operation centers where ocular movement data can improve the professionals’ performance. The Step Change in Safety Human Factors Workgroup strives to improve basic knowledge and understanding of human factors to ensure related risks are managed and controlled properly.