Considering most of the rigs deal with human-machine interface systems, the role of human factors is at the heart of any successful operation. Eye-tracking technology can be useful in real-time operation centers where ocular movement data can improve the professionals’ performance. The Step Change in Safety Human Factors Workgroup strives to improve basic knowledge and understanding of human factors to ensure related risks are managed and controlled properly. The objective of this paper is to highlight the ability to do this proactively through engagement with the workforce. There are downsides to a "hearts and minds" behavioral safety approach.